How long are sessions?
Our standard session length is 50 mins.
Can I bring a support person to my appointment?
Of course! It’s your time and anyone is welcome! We do, however, strongly recommend (and kindly request) that you discuss a plan to bring others into your sessions with your therapist beforehand.
I need to change my appointment. Who do I contact?
Canceling or rescheduling your session must be done directly with your therapist. All cancellations and reschedules are subject to our 24 hr cancellation policy.
How soon can I get an appointment to start therapy?
We want to get you in as soon as possible! By offering expanded availability (before/after work hours and Saturday) we work hard to accommodate your specific needs. Except in special circumstances (i.e. groups and workshops) we do not keep a wait list because serving you is our top priority!
How often will I/we meet with my therapist?
Our standard recommendation for frequency of sessions is once per week but the frequency of your sessions is ultimately up to you. Weekly sessions typically provide clients enough time to “let it sink in” and process, and are frequent enough to maintain momentum and progress. Your therapist will work with you on scheduling and pacing that feels right for you.
How long will I/we be in counseling?
Though we can’t guarantee that you’ll feel better in a given timeline, our first priorities are you and your well being. We want to help you (re)connect, heal, grow, overcome or recover as quickly and completely as possible.
When will I/we start to feel better?
We hope right away! We want you to feel better as soon as possible. Everyone is different, however, and there is simply no way to put a timeline on healing. Many people start to feel better after the first call to schedule an initial session. Simply reaching out to start the process can feel relieving! So give us a call today!
How much do sessions cost?
How do I pay?
We accept cash or credit cards as payment for your sessions. Payment is due at time of session.
We use a HIPAA secure payment processor which streamlines the payment process so that you can focus on the work you’re doing with your therapist! No need to fiddle with cumbersome payment transactions in session.
In most cases we can also charge your FSA or HSA card.
Do you accept insurance or medicaid?
Although we do not currently bill any insurance company or medicaid, we are happy to provide you with the necessary invoicing you need to submit to your insurance for out-of-network reimbursement. You should be aware that insurance billing carries with it unavoidable risks. For instance, we are not able to control how your confidential information is handled once submitted. Most insurance companies require a diagnosis and not all mental health services are reimbursable. It is your responsibility to verify what your plan does and does not cover and whether or not you have out-of-network coverage. Any reimbursements are handled directly between you and your insurance company.
We do participate in network with several employee assistance programs (EAPs) including Mines & Associates, Health Advocates, and New Directions. Check with your employer to see about benefits you may have.
Can I have a third party pay for my therapy?
Yes! We are more than happy to coordinate payment with a third party including LDS Bishops and other religious clergy.